Company: Sidex Limited
Address: UNIT 308, 3/F., CHEVALIER HOUSE, 45-51 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG
Business Registration Number: 77708649
Email: contact@zehvra.com
Welcome to Zehvra. By accessing our website or making a purchase, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our site or placing an order.
1. Overview
This website is owned and operated by Sidex Limited. Throughout the site, the terms “we”, “us”, and “our” refer to Sidex Limited. By visiting Zehvra.com or purchasing from us, you agree to comply with these Terms of Service, including any additional policies referenced herein or linked from other pages (such as our Privacy Policy and Refund Policy).
2. Eligibility and Use
By using this website, you confirm that you are at least the age of majority in your country of residence or that you have given consent for any minor dependents to use this site. You may not use our products or services for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment details) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always transmitted securely and encrypted via SSL through trusted third-party payment gateways such as Stripe or Shopify Payments.
4. Accuracy of Information
We make every effort to provide accurate, current, and complete information on our website. However, we do not warrant that all content, product descriptions, prices, or availability details are error-free. Any reliance on the material provided is at your own risk.
5. Product Availability and Pricing
All prices are listed in Euros (€) and include VAT where applicable. Product prices and availability are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time without liability. We are not responsible for typographical errors, pricing mistakes, or product availability changes.
6. Orders and Billing
By placing an order, you agree to provide accurate, complete, and current billing and shipping details. We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or errors are suspected. Quantities may be limited per customer, household, or order at our discretion.
7. Shipping and Delivery
Orders are processed within 1–2 business days and shipped with our FastTrack Delivery service. Estimated delivery time for Europe is 2–3 business days, and 5–9 business days for international destinations. Please refer to our Shipping Policy for full details.
8. Returns and Refunds
We offer a 60-Day Money-Back Guarantee on eligible products. If you’re not satisfied with your purchase, you can return it within 60 days for a refund or exchange, subject to our Refund Policy. Refunds are issued within 7–10 business days once your return is approved.
9. Optional Tools and Third Parties
We may provide access to third-party tools or services that we neither monitor nor control. You acknowledge that access to such tools is provided “as is” without any warranties or representations. We are not responsible for third-party content or actions, including linked websites or services.
10. Intellectual Property
All content on this site, including text, images, graphics, logos, and trademarks, is the property of Sidex Limited or its licensors and is protected by international copyright and trademark laws. Unauthorized reproduction, modification, or distribution is strictly prohibited.
11. Prohibited Uses
You agree not to use our website or its content for any unlawful purpose or in any way that violates applicable laws. This includes (but is not limited to):
- Engaging in fraudulent or misleading activities
- Uploading or transmitting malware, spam, or harmful code
- Infringing on intellectual property rights
- Harassing or discriminating against others
- Attempting to bypass or interfere with site security features
12. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. All products and services are provided “as is” without warranties of any kind, either express or implied. In no case shall Sidex Limited or its affiliates be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or products.
13. Indemnification
You agree to indemnify and hold harmless Sidex Limited, its directors, employees, and affiliates from any claim or demand made by any third party due to your breach of these Terms or your violation of any law or third-party rights.
14. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed without affecting the validity and enforceability of the remaining provisions.
15. Termination
These Terms remain effective unless terminated by either party. You may terminate them by ceasing to use our website. We may terminate or suspend access to our services at any time for violations of these Terms or misuse of our site.
16. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes shall be resolved in the courts of Hong Kong.
17. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
📧 contact@zehvra.com
📍 UNIT 308, 3/F., CHEVALIER HOUSE, 45-51 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG
🏢 Operated by Sidex Limited