Company: Sidex Limited
Address: UNIT 308, 3/F., CHEVALIER HOUSE, 45-51 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG
Business Registration Number: 77708649
Email: contact@zehvra.com
At Zehvra, your privacy is our priority. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Make a purchase or create an order
- Subscribe to our newsletter
- Contact us via email or online forms
This may include:
- Your name and contact details (email, phone number)
- Billing and shipping addresses
- Payment information (processed securely via third-party gateways)
- Order history and communication records
We also automatically collect non-personal data such as browser type, device, IP address, and pages visited to improve site functionality and user experience.
2. How We Use Your Information
Your personal information is used to:
- Process, confirm, and deliver your orders
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and service notifications
- Share promotional offers or updates if you have opted in
- Improve our website, services, and overall shopping experience
All personal data is used in compliance with applicable data protection laws.
3. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your data. Your payment details are processed securely through trusted payment processors such as Stripe, PayPal, or Shopify Payments, and are never stored on our servers.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. We only share information with verified third-party partners who help us operate our business—such as courier companies, payment gateways, and IT service providers. All partners are bound by confidentiality and data protection agreements.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, but some site functions may not work properly if cookies are turned off.
6. Email Marketing
By subscribing to our newsletter, you consent to receive marketing emails about new collections, offers, and updates. You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or by contacting us directly.
7. Third-Party Links
Our site may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing personal information.
8. Your Rights
You have the right to:
- Access and obtain a copy of your personal data
- Request correction or deletion of inaccurate information
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us at contact@zehvra.com.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When data is no longer needed, it is securely deleted.
10. Changes to This Policy
Zehvra reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 Email: contact@zehvra.com
📍 Address: UNIT 308, 3/F., CHEVALIER HOUSE, 45-51 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG
🏢 Operated by Sidex Limited